Overseas Ordering Instructions(Ordering Confirms Acceptance)

※Windmill Wellness provides the necessary customs clearance documents (in English) for taking products abroad. If needed, please be sure to mention this in the order remarks to facilitate preparation and shipping arrangements.
※Due to variations in customs duties and individual annual tax thresholds across different countries, any customs duties imposed must be paid by the purchaser.
※Due to considerations such as food safety and hygiene, shipping costs, and time, returns and exchanges are not available for overseas orders.
※For inquiries regarding shipping status, please contact Windmill Wellness’ customer service directly. We will promptly assist in confirming and tracking the delivery progress. If the package has arrived at the local customs office, due to personal data protection regulations, our customer service team can provide the contact details of the local logistics company. The recipient must then contact the local logistics provider to facilitate the receipt of the package.
※Australian orders will be fulfilled locally.

→ Overseas Ordering Instructions