[ Home] >>[Our Products] >>[How to order]
 
 
 
 
   
   
 
 
 
Step 1: Fill out an Order Form
You may pay via credit card, cash or bank transfer. After payment, fax us your bank transfer receipt or call us so we may confirm your payment.
Step 2: Payment
You can download our order form, or call us to receive one. Once you've filled out an order form with your desired products, please fax it back to us at 02-2828-6565.
Step 3: Processing
Once your payment has been received we can start to process your order and prepare delivery.
 

Payment methods
W Healthcare Taiwan accepts credit card orders (Visa, Mastercard, JCB cards), cash or bank transfers. For US orders, please contact our regional representative for payment and delivery methods: Nicole Huang (626) 278-9995. There are several payment methods in Taiwan:
1. ATM/ Bank Transfer:
Bank Name: Cathay United Bank, Tien Mou Branch
Swift Address: UWCBTWTP012
Bank Address: No. 24, Tien Mou West Rd, Taipei, Taiwan, ROC Account No. 1203-501-2093
After the transaction, please fax your receipt to our office for confirmation. Fax to 02-2828-6565 (Taiwan) or +886-2-2828-6565 (Int’l)
2. Credit Card Payment:
Please download our credit card payment form, fill out and fax back to 02-2828-6565 (Taiwan) or +886-2-2828-6565 (Int’l)

International Orders
W Group can accepts international orders for all products (except our Food Delivery Service) and can arrange for worldwide delivery (delivery fee is not included in price). For international orders (Asia, Europe, Canada), please order online or contact our headquarters in Taiwan. For US orders, please contact our regional representative, Nicole Huang for more information at 626-278-9995 or email: Nicole@wgroup.com.tw.

Ordering and payment confirmation
After ordering, you will receive a phone confirmation from our customer service staff or regional representative to confirm your order content, delivery method and time of delivery.

Refund Policy
For products: W Group is happy to replace a product or offer a refund for all un-used products in its original packaging that do not meet your satisfaction within 7 days of order. Just send the product in its original packaging with receipt and follow the following steps:
1. Contact our office 02-2828-6969 (Taiwan) or +886-2-2828-6969 (Int’l).
2. Send back the product with receipt to:
W Healthcare Group
Dong Hwa St. Sec. 2, No. 256
Taipei, Taiwan 112
For your security, please return your product with an insured courier. W Group is not responsible for items damaged or lost in transit. W Group regrets that once a product is used or not in its original packaging, it cannot be exchanged or refunded.
For delivery service: Please contact our customer representative for details.